Essential massage services remain open

We will resume our full service menu on the 12th of April in line with the government guidlines..


In line with the latest government guidance on Lockdown 3 restrictions, we have decided, to allow Essential Deep Tissue Massage to be offered by Relaxat Life.


Below we outline the specific government guidelines we are following and our interpretation of the legislation.

  1. Why we believe remedial forms of massage are allowed

  1. According to the latest regulation on Lockdown 3, Businesses allowed to remain open include “dental services, opticians, audiology services, chiropody, chiropractors, osteopaths and other medical or health services, including services relating to mental health”.

  2. The current UK Standard Industrial Classification of Economic Activities includes in section 86.90 “Other human health activities” : “activities for human health not performed by hospitals or by medical doctors or dentists: activities of nurses, midwives, physiotherapists or other paramedical practitioners in the field of optometry, hydrotherapy, medical massage, occupational therapy, speech therapy, chiropody, homeopathy, chiropractic, acupuncture etc”


Based on the above, we have decided to enable the booking system to our clients to use soft tissue therapy to when they need it for health reasons during the lockdown.


Why we believe mobile work is allowed


- The Health Protection (Coronavirus, Restrictions) (England) (No. 4) Regulations 2020 set out in Part 2, General exceptions in relation to gatherings  a list of exceptions for indoor gatherings. These include “work purposes”.

- The current UK Standard Industrial Classification of Economic Activities which mentions in section 86.90 that “medical massage” “not performed by hospitals or by medical doctors or dentists” confirms that “Other human health activities” (...) “may be carried out in health clinics such as those attached to firms, schools, homes for the elderly, labour organisations and fraternal organisations and in residential health facilities other than hospitals, as well as in own consulting rooms, patients’ homes or elsewhere.”

- Paragraph 6 of the government guidelines clearly states that “there are still circumstances in which you are allowed to meet others from outside your household or support bubble in larger groups, but this should not be for socialising and only for permitted purposes [...] This can include work in other people’s homes where necessary - for example, for nannies, cleaners or tradespeople.”

In light of the above, and in the absence of any other legal or scientific evidence suggesting that essential soft tissue therapy should only be provided in a specific setting, we believe therapists are allowed to carry out their work from other people’s homes. It is in this case necessary.

Why we believe all levels of qualification are allowed to work

- As stated above, “other medical or health services” are allowed to remain open.

- According to the Register of Regulated Qualifications, a large proportion of L3 massage certificates and diplomas are classified as belonging to the Health and social care sector. Since no government guidelines or legislation distinguish between L3 and other higher levels of qualification within the health and social care sector, this means that any qualification belonging to this sector would be allowed to continue their health related activities based on the arguments.

Based on the above information, we believe there is no legal ground for preventing therapists with L3 qualifications recognised as part of the health and social care sector from offering essential treatments.


We strongly believe such treatments give vital support to patients, preventing conditions from escalating and ultimately requiring NHS treatment. We are, however, keeping all beauty treatments suspended in Lockdown 3 to comply with government guidance as these would not be considered health services.

You might find different interpretations of these laws and guidelines - especially relative to whether mobile work is allowed - published by PAs. We are happy to reconsider our position if they are able to produce any legal or scientific evidence to support their restrictions on at-home visits.